• Full Time
  • Delray Beach, Florida
  • This position has been filled
  • August 15, 2022
Total Compensation Range: $60,000-$70,000
Compensation Components:
  • Salary
  • Retail Commission
  • Holiday Bonus
  • Website Addison Reserve Country Club

    ABOUT OUR CLUB The Addison Reserve® Country Club is a Distinguished Emerald Club Award recipient and is recognized as a Platinum Club of America, ranking #5 among the top 150 Platinum Country Clubs in the nation and ranking #34 in the Platinum Clubs of the World. Addison Reserve® is also recognized as one of America's Healthiest Clubs, ranking in the top ten percent in the nation with a focus on health and wellness for members and staff. Addison is more than just an employer; under the guidance of General Manager Michael McCarthy, we are a "family" that is committed to excellence in the way we service our membership. No matter what your position at the Club, we provide a work atmosphere that is fun, supportive, and challenging. Whether welcoming the members onto one of our three challenging golf courses or serving them in one of the beautiful dining destinations, our employees are trained to be the finest, service-oriented ladies and gentlemen in the country club industry. We care about our staff and the result is that our staff cares about our members.

    Type of Facility: Private - Member Owned
    Number of Holes: 27
    Rounds of Golf: 40,000-50,000
    Club's Season: Year-Round - Golf Season 12 Months
    Indoor Teaching Facility: No
    Gratuity Policy: Non-Tipping Club

    Addison Reserve Country Club and Association, recognized as a Platinum Club of America, ranking #5 in the nation for Residential Communities, is seeking a Full-Time Retail Coordinator to join our team.

    Responsibilities to include:
    Maintain a written buying plan according to the established yearly sales plan
    Determine the direction of soft goods and hard goods retail sales
    Supervise Golf Shop staff and resolve member and employee problems when they arise
    Oversee buying team & meetings with sales representatives to place all orders related to soft goods retail sales buying plan for both golf and tennis
    Assist with receiving and merchandising in Tennis when necessary.
    Operate the shop and perform a variety of duties such as: answering phone calls, making, changing, and canceling tee times, ringing through cart fees, guest fees, and merchandise, folding clothing, straightening up the Golf Center
    Process all invoices for payment and submit to accounting
    Order, track, check-in, and display merchandise
    Place members’ special orders and follow up on order details
    Provide members accurate arrival dates for their special order
    Open & close of The Golf Center.
    Follow all appropriate procedures to ensure the efficient and effective operation of the shop
    Control inventory for all hard and soft goods
    Organize & supervise physical inventories
    Process month-end reports for Directors of Golf and Accounting
    Generate PO’s for all incoming invoices
    Receive stock merchandise; special orders into inventory and negative receive merchandise when credits come in
    Maintain a daily receiving log
    Follow up with Vendors on discount programs
    Monitor weekly financials from the accounting office
    Handle member inquires/questions
    Track on daily basis the COS
    Assist Golf Center with all special events
    Create Raving Fans through excellent customer service
    Communicate with members, coworkers, management, staff, the general public, and others in a courteous and professional manner.
    Conform with and abide by all regulations, policies, work procedures, and instructions.
    Respond promptly when returning telephone calls and replying to correspondence and faxes.
    Act, dress, and behave in a professional manner to reflect a positive image of Addison Reserve Country Club.

    Knowledge, Skills, and Abilities Required:
    Requires knowledge of inventory management/controls
    Must have knowledge of statistical information to ensure proper stock mix and turnover
    Requires excellent customer service skills
    Must be able to supervise and motivate staff members
    Requires good mathematical skills
    Must be able to multi-task and think quickly
    Ability to communicate well orally and in writing
    Ability to analyze data and prepare reports
    Ability to understand and carry out complex oral and written instructions
    Ability to interact professionally and maintain effective working relationships with superiors, coworkers, members, and others
    Ability to work in a fast-paced environment with many interruptions
    Ability to be flexible and juggle many assignments or projects at the same time
    Ability to work long and unusual hours when necessary
    Interacting comfortably with all levels of staff in the organization
    Working efficiently in a stressful environment
    Must be able to stand on feet for six hours and must have the ability to pick up to 25 pounds

    Computer Equipment and Software Requirements:
    This position requires the ability to work with a personal computer in a Windows environment. Must be proficient in Word, Excel, and Outlook. Extensive knowledge of computer point of sale and budgeting systems is required. Knowledge of Golf Tee Time system and GHIN required

    State of the art working environment, Excellent Benefits.

    Benefits:
  • Partial Health Benefits
  • Retirement Benefits (401k Program)
  • Clothing Allowance
  • Complimentary Meal(s)
  • PTO