Website Brookside Country Club
Brookside Country Club is dedicated to the highest standard of customer service to the membership and guests. Brookside Country Club offers a William F. Gordon (1916) designed 18 Hole Golf Course, combined with one of the area’s finest restaurants featuring outstanding cuisine. Brookside also offers 2 Indoor Golf Simulators featuring Foresight Sports GC Quad technology. This allows for year round golf & instruction for the members and guests of Brookside CC.
Assists the Head Golf Professional with planning, directing, training, managing and supervising the golf staff in a positive and proactive leadership role. Assists in managing all Golf and Golf-related activities.
Essential Duties and Responsibilities/Operations
Assists the Head Golf Professional in overseeing the entire golf staff.
Develops and mentors all reporting Staff to promote personal and professional growth and job satisfaction. Develops and maintains departmental training manuals, programs, and procedures for all areas in the Golf department. Trains Interns on golf shop operations. Use all methods of training as well as role-play training.
Assists with Social Media for the Golf Operation at Brookside.
Schedules outside Staff. Monitor staff hours.
Provides Golf lessons to Members and Guests. Plays Golf with Members of all skill-levels to generate enthusiasm.
Work as a Co-Instructor to local High School Golf Teams.
Interprets and enforces Golf rules and regulations.
Designs and conducts Golf clinics, Junior Golf clinics and training programs.
Tournament Operations – Organizes and conducts Club tournaments by; preparing a tournament schedule, assigning an assistant to each tournament; and giving all Staff members a schedule.
Oversee and manage from start to finish Monday and weekly golf outings.
Manage Hard Goods in the golf shop, including clubs, balls, gloves, golf bags, shoes glassware, etc. Modify incoming orders when necessary, monitor special orders, oversee that all merchandise is in order and displayed tastefully.
Take weekly inventories of all stock items and participate in monthly inventory.
Participate in competitive tournaments.
Assists in maintaining records relating to Members and Guests.
Answers telephone calls.
Operates a computer to enter, retrieve, review or modify data; utilizes word, excel, outlook, power point, Jonas, internet, outlook, and other software programs at a high level of proficiency.
Provide monthly reviews for Outside Staff.
Produces appropriate documentation including, incident reports, accident reports, HR/Payroll forms.
Assists the Head Golf Professional in overseeing the Golf budget, monitors financial information and takes corrective action as necessary to help assure that budget goals are met. Makes recommendations to generate revenues, increase profitability and increase usage of the Club.
Assists with the safety program for the Golf department to comply with OSHA standards.
Member Service –
Acknowledges Members and Guests with a proper greeting.
Provides a friendly and welcoming environment which includes eye contact, a smile and a greeting, acknowledging every Member or Guest maintaining outstanding, fast and efficient service.
Provides Members, Guests, and Employees with a safe environment.
Ensures that all Club Members receive courteous, prompt and professional attention to all their needs. Upholds the highest operational and Member service standards.
• Partial Health Benefits
• Playing & Practicing Privileges
• Performance Bonus
• Staff Equipment Deals
• PGA Dues